Sun. Aug 14th, 2022

Collaboration allows teams and organizations to do more work in a shorter time. As organizations grow, so does the decision-making process. Managers and business leaders are constantly confronted with complex issues. A decision framework, referred to as DACI, can be used to improve the speed and efficiency of a group or team’s decision-making process.
Table of Contents
What is the DACI decision making framework?
DACI Roles
The effectiveness of the DACI model
How to implement DACI
Are you ready to test the DACI decision-making framework
What is the DACI decision making framework?
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Intuit developed the DACI decision-making system in the 1980s. The DACI framework is a derivative of RACI. It allows project teams or organizations to display and assign the responsibilities or jobs of individual employees when making decisions. It is a matrix structure that is used extensively in areas such as product development where decision-making is intense. The DACI model is a great way to clear up confusion. It is an acronym that each letter represents a role that should be played whenever a group needs coordination and decision making.
Also read: RACI Charts – Guide for RACI Training and Templates
DACI Roles
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The DACI decision-making structure is a management tool that ensures everyone involved knows who decides what course of action to take for a task or function. It clearly defines who should participate in specific decisions and how they should help.

D-Driver
The driver is responsible for overseeing the project from beginning to end. This is usually the project leader or manager. They move the decision-making process forward, and ensure that the right people make the right decisions without having to make them. They establish decision timelines and ensure that team activities follow a schedule. They coordinate with subject-matter specialists, organize project meetings, distribute ideas, assign tasks and track project progress. The driver also oversees each member of the team and ensures the documentation process. The driver is responsible to drive the decision to completion.
A-Approver
The person or people who approves a project are the ones who make the final decision. The final decision on any aspect of a project is made by the approver. Although some organizations may have multiple approvers, it is best to keep them to a minimum in order for teams to fully reap the benefits of the DACI model’s simplicity and speed. The role of an approvalr is a benefit because they aren’t too involved in the practical process. This allows them to be more objective in their decision making.
C-Contributor
Contributor is the person or group of people who have influenced the decision through their knowledge and expertise. They provide information and help improve the final decision. They serve as advisors to drivers and approvers, offering their unique perspectives to aid in decision-making. The selection of contributors is up to the drivers. They decide how contributors are included in the process and how to make use of the knowledge or expertise provided.
I-Informed
People who are not directly involved in the project and have no authority over the decisions might want to be updated on the progress. They need to be kept informed about the progress of the project as it could affect their work. Teams from other business units can be informed participants. They need to plan and allocate resources based on the status of their main project. This group receives updates and emails from the project driver.
The effectiveness of the DACI model
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By Adam